Logo

Terms of Service

Terms of Service for Enrollment

By accessing, browsing, registering for, enrolling in, or otherwise using this website, platform, or our online community service program ("Program"), you ("User" or "Participant") acknowledge that you have read, understood, and agree to be bound by these Terms of Service:

1. Program Overview

We provide self-paced, educational, and reflective community service courses that allow participants to earn documented community service hours. Each course is professionally developed and includes reading, video or audio material, timed tracking, and reflection-based assessments.

2. Eligibility

Enrollment is open to individuals who are:

  • Interested in doing community services
  • At least 18 years old, or 13 years old with parental consent
  • Able to access the program via a device with internet access

Participants are responsible for ensuring that the program meets the requirements of their specific jurisdiction or assigning authority before completing hours.

3. No Cheating Policy

Participants are expected to complete all coursework honestly and independently. Cheating of any kind is strictly prohibited. This includes, but is not limited to:

  • Having someone else complete lessons or assignments on your behalf
  • Attempting to hack, manipulate, or bypass time-tracking or assessment features
  • Submitting false or copied responses
  • Using AI tools or unauthorized assistance to answer reflective questions

Any form of cheating is a violation of this agreement and may result in account suspension without refund. Depending on the nature of the offense, certain actions may also constitute fraud or computer crimes under applicable law. In such cases, we reserve the right to suspend the participant’s account and revoke access to all course materials and certification documents.

4. Jurisdictional Acceptance

We provide verifiable documentation, including certified hour logs and completion certificates. While the Program is broadly accepted nationwide, acceptance and application of such documentation remain solely within the discretion of your supervising authority. You are encouraged to present all provided documentation to the appropriate authority to confirm that the Program satisfies the terms of their service requirement.

5. Money-Back Guarantee

If your local agency does not accept our program after you enroll, you may be eligible for a full refund as long as you have attempted a good faith effort to comply with all our Terms of Service, including the No Cheating Policy

Participants who are found to have violated the No Cheating Policy or attempting to manipulate the system — are not eligible for a refund under this policy.

6. Time Tracking and Certificates

All participant activity is tracked, logged, and stored electronically. Upon successful completion, participants receive a Signed Certificate of Completion and Certified HourLog Report reflecting hours worked. These documents are printable and available for official use.

7. Code of Conduct

Participants agree to:

  • Not misuse, copy, or distribute any of the work-materials
  • Not falsify time logs or completion data
  • Not to attempt to circumvent the rules of the program
  • Submit original, thoughtful responses to all reflective journalling entries

Violations may result in suspension of access without refund.

8. Intellectual Property

All content, lessons, materials, and documentation are our exclusive property and may not be copied, distributed, or used for commercial purposes without written consent.

9. Non-Competition and Non-Disclosure

Participant acknowledges that the Program, website, software platform, course materials, operational methods, and related documentation contain proprietary and confidential information belonging to the Company ("Proprietary Information").

Participant agrees that during participation in the Program and for a period of two (2) years following start, completion or termination of participation, the Participant shall not directly or indirectly:

  • Use Proprietary Information to develop, operate, or assist in the creation of any platform, service, or program that substantially competes with this Program or related online community service services;
  • Copy, distribute, disclose, reproduce, or exploit Proprietary Information for commercial purposes;
  • Assist any third party in creating or operating a competing service derived from the Program’s materials, platform structure, or business methods.

This restriction applies within the United States and its territories and is limited solely to protecting the legitimate business interests of the Company. Nothing in this provision prevents lawful employment or participation in unrelated businesses that do not rely on the Company’s Proprietary Information.

Prohibition on Competitive Use

The website, platform, and Program may not be accessed or used for the purpose of developing, operating, or assisting in the development of a competing product or service. Users agree not to access the platform in order to analyze, study, copy, benchmark, replicate, or otherwise use the Program, its structure, course materials, workflows, or functionality to create or improve a competing service.

Accessing or using the Program for competitive analysis, product development, or the creation of a substantially similar service constitutes a material breach of these Terms of Service and may result in immediate termination of access and legal action.

10. Privacy

We collect only the data necessary to verify enrollment, time tracking, and certificate issuance. Personal data is stored securely and is never sold or shared with third parties except as required by law as detailed in our Privacy Policy.

11. Communication Policy

By enrolling in our program, you agree that we may contact you via email or text message for purposes related to your participation, including reminders, account updates, support communications, and important program information. These communications are intended to enhance your experience and help you complete your service successfully. You may opt out of non-essential text or email notifications at any time by following the unsubscribe instructions provided in the message.

12. Children’s Privacy and COPPA Compliance

We are committed to protecting the privacy of children. In accordance with the Children’s Online Privacy Protection Act (COPPA), our services are not intended for, and we do not knowingly collect personal information from, children under the age of 13. By using this site, you affirm that you are at least 18 years old or that you are the parent or legal guardian of a minor authorized to use the platform under supervision.

If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, their account will be suspended and removed. Parents or guardians who believe their child has provided personal information through our platform may contact us to review or request the deletion of that data.

13. Foreign Users

Our website, information, and online community service program are intended solely for individuals located within the United States of America. By accessing or using this platform, you represent and warrant that you are physically present in the United States and that your use of the program complies with all applicable local, state, and federal laws. We do not offer or support participation from individuals located outside of the United States of America, and any use of our services by people not in the U.S. is unauthorized and at the user's own risk.

14. Billing

Users agree to pay all registration fees and access credit charges in full. If a user chooses to make multiple payments to satisfy their payment obligations, we reserve the right to apply a reasonable per-transaction fee to cover associated processing costs.

15. Chargebacks and Disputes

Initiating a chargeback or payment dispute for a valid transaction is strictly prohibited and constitutes a violation of our Terms of Service. By enrolling in our program, you agree to use our internal refund request process if dissatisfied. Unauthorized disputes may result in account suspension and could be referred for legal review. Chargebacks—where services were accessed or knowingly purchased—may be reported to appropriate authorities. If you perform a chargeback through the bank, you agree that you will reimburse us 200% of the chargeback (the original amount twice.) You agree that if we have to file collection action, you agree that you will pay us an additional $395 administrative fee. You agree that if we have to file a lawsuit to collect any amount owed by you, you agree that you will pay us our full legal costs.

16. Modifications to Terms

We reserve the right to update or modify these terms at any time. Continued participation in the program after changes constitutes acceptance of the revised terms.

17. Service Availability & Downtime

While we strive to provide uninterrupted access to our platform, we do not guarantee continuous, error-free operation or access at all times. From time to time, the website or service may be unavailable due to scheduled maintenance, system upgrades, technical issues, server outages, or circumstances beyond our control. By using this program, you agree that we are not liable for any delays, data loss, or inability to access the platform resulting from such interruptions. Participants are encouraged to plan accordingly and complete their work well in advance of any deadlines to avoid impact from potential service interruptions.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

19. Governing Law and Venue

These Terms of Service and any disputes arising from the use of this website or participation in the Program shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to conflict of law principles. The parties agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located within the State of Idaho, and the parties consent to the jurisdiction of such courts.

20. Disclaimer of Warranties

The Program, website, and all related services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the operation of the website, the availability of the services, or the accuracy, reliability, or completeness of any information provided through the Program.

We do not guarantee that the website will operate without interruption, errors, or security vulnerabilities. We also do not guarantee that completion of the Program will be accepted by any court, agency, school, employer, or supervising authority, as acceptance decisions remain solely within the discretion of those authorities.

21. Limitation of Liability

To the fullest extent permitted by law, in no event shall we, our owners, operators, employees, contractors, affiliates, or service providers be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of the website, the Program, or participation in any courses offered through the platform.

This includes, but is not limited to, damages related to loss of data, loss of opportunity, inability to complete required community service hours, service interruptions, or the refusal of any authority to accept documentation generated by the Program.

Our total liability for any claim arising out of or related to participation in the Program shall not exceed the total amount paid by the participant for access to the Program.

22. Indemnification

Participant agrees to defend, indemnify, and hold harmless the Company, its owners, operators, affiliates, employees, and service providers from and against any and all claims, liabilities, damages, losses, expenses, or legal fees arising from or related to:

  • The participant’s misuse of the website or Program;
  • Violation of these Terms of Service;
  • Submission of false or misleading information;
  • Any unlawful activity conducted through the use of the platform.

This indemnification obligation shall survive termination of participation in the Program.

23. Arbitration Agreement and Dispute Resolution

Except as otherwise provided below, any dispute, claim, or controversy arising out of or relating to these Terms of Service, the use of the website, or participation in the Program shall be resolved exclusively through binding arbitration rather than in court.

The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its applicable consumer arbitration rules. The arbitration shall take place in the State of Idaho, unless the parties mutually agree to conduct the arbitration remotely. The decision of the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

All claims must be brought on an individual basis. Participants may not bring claims as part of a class action, collective action, or representative proceeding. The arbitrator shall not have authority to combine or consolidate claims from multiple parties.

By agreeing to these Terms, both parties knowingly and voluntarily waive the right to a trial by jury and agree that disputes will be resolved through binding arbitration instead of traditional court litigation, except as provided below under “Court Actions for Certain Violations.”

Court Actions for Certain Violations

Nothing in this arbitration agreement prevents us from seeking relief in a court of competent jurisdiction for matters involving:

  • Violation of our Intellectual Property rights
  • Violation of the Non-Competition or Non-Disclosure provisions
  • Unauthorized access, hacking, scraping, or misuse of the website or software
  • Fraud, abuse, or manipulation of the platform
  • Collection of unpaid fees, chargebacks, or payment disputes
  • Requests for injunctive or equitable relief necessary to prevent ongoing harm to the platform or business

In such cases, we may seek immediate relief from a state or federal court located in the State of Idaho as provided in the Governing Law and Venue section of these Terms.

24. Restrictions on Use of the Platform

Participants agree not to misuse the website, software, or any services provided through the platform. In addition to other restrictions stated in these Terms, participants may not:

  • Reverse engineer, decompile, disassemble, or attempt to discover the source code, algorithms, or underlying structure of the platform;
  • Use automated tools, bots, scraping software, or data mining tools to access or extract information from the website;
  • Attempt to bypass, disable, or interfere with security features, time tracking systems, or access controls;
  • Use the platform to build, develop, or assist in the creation of a competing service or software product;
  • Attempt to gain unauthorized access to any portion of the website, servers, databases, or systems connected to the platform;
  • Exploit bugs, vulnerabilities, or system errors for personal gain or to manipulate program results.

Any violation of this section may result in immediate suspension or termination of access to the Program without refund and may result in legal action where appropriate.

25. Attorneys’ Fees

If any legal action, arbitration, or proceeding is brought to enforce or interpret these Terms of Service, the prevailing party shall be entitled to recover its reasonable attorneys’ fees, court costs, arbitration costs, and other expenses incurred in connection with the dispute, in addition to any other relief to which that party may be entitled.

This provision applies to disputes arising from or related to the use of the website, participation in the Program, payment obligations, violations of the Non-Competition provisions, misuse of the platform, or any breach of these Terms.

26. Electronic Acceptance of Terms

By registering for an account, enrolling in the Program, checking any box indicating acceptance of these Terms, clicking a button labeled "I Agree", "Accept", "Enroll", or similar confirmation, or otherwise accessing or using the website or Program, you agree that such action constitutes your electronic signature and legally binding acceptance of these Terms of Service.

You acknowledge that electronic agreements and signatures are legally binding to the same extent as physical signatures under applicable law, including the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act).

If you do not agree to these Terms of Service, you must not access or use the website, create an account, or participate in the Program.

Contact

If you have any questions about these Terms or need support, please contact us on our website on our contact page.

By enrolling in the program, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Terms Last Updated: March 3, 2025.